Frequently Asked Questions

 Below are a few questions that we are recently asked that can help you with your car research.  Please reach out with any questions as we are here to help.

    • Do you offer financing?
      • We partner with several regional lenders that cover Wisconsin, Southeastern Minnesota, and select counties in Iowa. For customers that reside outside of our area, we are happy to work directly with their bank or credit union. We are also very familiar with national Military affiliated lenders like USAA and Navy Federal Credit Union and look forward to assisting Veterans with their next car purchase!

     

    • How long have has Shifted been around?
      • We opened for business in May of 2018. The Shifted leadership team has over 60 years of combined experience across all facets of the Automotive Industry!

     

    • Where do you inspect and service your vehicles?
      • In addition to our experienced in-house reconditioning team, we utilize several local   automotive service shops with different specialties to ensure each vehicle receives the attention that it requires.

     

    • What does your inspection include?
      • Our inspection covers major components of vehicles. That includes: drivetrain, suspension, brakes, and all critical functions of a vehicle including the frame and structural components.

     

    • Where do you get your inventory?
      • Our inventory comes from several sources across the country: trade-ins at large franchise dealerships, dealer-only auto auctions where vehicles are offered by finance and leasing companies and manufacturers, and local trade-ins that we receive. We also purchase vehicles directly from private parties and previous customers.

     

    • What forms of payment are accepted?
      • Personal checks, cashier’s checks, bank drafts, cash, and wires are all acceptable forms of payment. Credit cards are also accepted but a 3% fee is applied to all credit card purchases.

     

    • Do you take trade-ins and how is the value assessed?
      • In most cases we can take a trade-in. We look at many data sources when calculating a trade-in value; KBB, dealer wholesale pricing, online comparable vehicles, and our own internal sales data. We are often able to make above market value offers on vehicles that we specialize in, however vehicles that are very new, those with substantial damage or require significant mechanical repairs, and those with compromised titles (salvage, junk, rebuilt, ETC.) can be challenging for us to value and resell, so we may not be able to offer the most competitive value.